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The proposed system evaluated the service quality of information systems Title: Evaluation of the proposed system quality, information systems Author / Translator: doctor Ahmed Jafarnejad; Abdul Mahdavi Abstract: This paper is a summary of the PhD thesis with the title of quality of service, kaos clothing system design and illustrate assessment system information kaos clothing is. The author also reviews the history of research kaos clothing and theory relevant kaos clothing to explain their proposed deal, the auto industry and academic experts, this model has been approved and the original six tangible factors, trustworthiness, rapport, kaos clothing empathy, and the interaction of guarantee - PC be. Each dimension is measured by indicators and a total of twenty-five indicators to assess the quality of services, information systems are introduced and automotive-related companies have been implemented. Keywords: information systems management, information systems service quality evaluation, tangibility, responsiveness, understanding, commitment, empathy, attitude, kaos clothing dependability. Introduction: The main source of information and a valuable management organization. As the human, material or financial affairs of the role of specific value, but the information kaos clothing has a particular value. The size and complexity of operations will be expanded further important information. If we consider the data as a resource, then as other resources that need to be managed. Department kaos clothing manager in an organization responsible for supplying the raw data into usable information is processed. The manager must ensure that the organization's people, data and desirably received in good time and have been used in the management process (Paradise and Abolhassan, 21). Funding for the establishment of information systems is very high. Usually necessary for the implementation and maintenance of the system include a computer center manager, systems analyst, programmer, operators, kaos clothing employees responsible for data input / output, quality control, procurement information, and other support kaos clothing staff. For such a heavy investment, there can be only one purpose and that is to satisfy the end-user within the organization or outside it is 1. To meet the needs of end-user requires to run a computerized kaos clothing information system, an accurate and consistent method for managing kaos clothing the hardware, software and information provision exist. According to the program, how to plan and prepare scientifically appropriate support systems and application management software for very high value. Providing information kaos clothing in most organizations is a weak link and correct control input is necessary (Ali Panahi, 213-215). The quality of information system can be seen as a real contribution kaos clothing to a particular information system is measured by the achievement of organizational goals. In the literature, information systems, information system quality can be measured by user satisfaction. User satisfaction kaos clothing has also been used for the following: the need is felt, system acceptance, perceived usefulness, user sentiment about intelligence, perception, intelligence, and so on. User satisfaction has been defined: the extent to which users believe the information system available to them meets their information needs. kaos clothing As an alternative user satisfaction criteria kaos clothing overall effectiveness of the system is known. Particular end-user applications, a constant element of information systems strategy will be. Metrics to measure user satisfaction, trying to quantify the attitudes of users of information systems are. However, as a measure of satisfaction can generally be measured. McLean 2 and Di Loon suggest that measures of quality information systems in six categories categories that include: system quality, information quality, application systems, user satisfaction, impact on people and the impact kaos clothing on the organization (MacLean and D. Leuven, 1992). Pitt and colleagues 1 in 1995 to suggest that the assessment of information systems service quality using SERVQUAL is good. Q-2 and C. Tung, 1994 confined De Leuven and McLean model and examine the usefulness of the application changed. Here's usefulness is defined as follows: The degree to which a person believes kaos clothing that using a particular system would enhance his job performance will be. The author believes that in addition to the above factors should be considered in greater depth, human-computer interaction in the assessment of information systems service quality should be measured as one of the most important aspects and, therefore, the proposed model with regard to the Tips to information systems provided for the assessment of service quality
